Question 1

Can my videos be downloaded?

Accepted Answer

No. Videos stream over encrypted links that auto-refresh, and only your enrolled students inside your platform can watch them. Download is disabled and links are temporary and expire, so the file can't be shared or saved outside the platform.

Question 2

Do you charge for traffic or bandwidth?

Accepted Answer

No. We don’t charge you based on data transfer in gigabytes, the number of requests, or file downloads. Usage is calculated based on video watch minutes, and each plan includes a clear number of minutes, so you know your usage limits and expected cost upfront with no billing surprises.

Question 3

Is my academy's data isolated from other academies?

Accepted Answer

Yes. Every academy runs on its own fully isolated database. One academy's students can never reach another's data; isolation is at the infrastructure level, not just a setting.

Question 4

What makes Taalemy different from other platforms?

Accepted Answer

Taalemy gives you an academy that is ready to launch instantly, with a fully customizable branded website, a built-in CRM to manage students and leads, and advanced marketing tools like Meta Pixel and WhatsApp integration. Everything you need to build, manage, and grow your academy in one place.

Question 5

Do I need technical experience to launch my academy?

Accepted Answer

Not at all. Taalemy is built so anyone, with zero technical background, can launch a full academy in minutes. The dashboard is simple, and our support team is ready to help you every step of the way.

Question 6

What happens after the free trial ends?

Accepted Answer

After the 15-day free trial, you choose the plan that works for you and start paying. No credit card is required during the trial, and you can cancel anytime with no fees.

Question 7

Can I use my own domain and email?

Accepted Answer

Yes. Every academy gets a free subdomain (yourname.taalemy.com). On advanced plans you connect a fully custom domain like academy.com with automatic SSL, plus integration with your own business email, all with no code.

Question 8

Can I track student payments inside the platform?

Accepted Answer

Yes. You can display your academy’s payment methods to students, such as bank transfer, Vodafone Cash, InstaPay, or any other option. You can also record every transaction inside the platform and track payments, remaining balances, and each student’s payment status in one place.

Question 9

What if I want to migrate from another platform?

Accepted Answer

Our team helps you migrate your courses and students from any other platform. We provide content and student list import tools, and our support team guides you through the process step by step.

Question 10

Is the platform secure for my students' data?

Accepted Answer

Yes. Every academy has a completely isolated database. We use SSL encryption, video protection with temporary links, and a custom PDF viewer that prevents unauthorized downloads.

Question 11

Do you support live streaming?

Accepted Answer

Yes. Currently, you can run live sessions through Google Meet, Zoom, or Microsoft Teams, with student notifications, direct access from the student dashboard, and automatic attendance tracking. We are also working on a fully integrated live streaming experience inside the platform.

A plan that starts with you and grows with your students.

Starter

Professional

Academy

Custom

Isolated database

Protected content

No sales commission

Everything you need to know about the platform