Terms of Service

Welcome to Taalemy. This platform is operated by [Your Legal Entity Name] ('Company', 'we', 'us'). By accessing or using our platform, you agree to be bound by these Terms of Service in full. If you do not agree to any part of these terms, please do not use the service.

These terms apply to all users including academy owners (teachers), students, and visitors. We reserve the right to modify these terms at any time with appropriate notice.

Taalemy is a SaaS (Software as a Service) subscription platform providing subscribers with a comprehensive suite of tools to create and manage digital educational content, including: content organisation, training modules, live streaming, quizzes, digital certificates, AI integrations, custom landing pages, and subdomains.

Taalemy is not a marketplace and does not facilitate any payments between its subscribers and third parties. The only payment processed on the platform is the subscriber's SaaS subscription fee paid directly to Taalemy. The platform is not used in any way to collect money from other end users.

The Company reserves the right to modify or discontinue any part of the service at any time with as much advance notice as reasonably possible.

To use the platform you must create an account with accurate and current information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

• ◆You must be 18 years of age or older, or acting under the supervision of a legal guardian.
• ◆Creating multiple accounts to circumvent restrictions is not permitted.
• ◆You must notify us immediately of any suspected unauthorized access.

The service is offered under monthly or annual subscription plans paid directly to Taalemy (via Paddle as Merchant of Record). Subscriptions renew automatically at the end of each billing cycle unless cancelled before the renewal date.

The Company reserves the right to change subscription prices with at least 30 days' advance notice. Changes will not apply to the current billing cycle.

All payments on the Taalemy platform are processed by Paddle.com Market Limited ('Paddle'). Paddle acts as the Merchant of Record for all our transactions, meaning Paddle is responsible for collecting payments, applicable taxes (including VAT), and issuing official receipts.

By completing a purchase, you agree to Paddle's Terms of Service (available at paddle.com) in addition to our own terms. Paddle retains payment information in accordance with its own privacy policy. We do not store any credit card data.

You agree not to use the platform for unlawful, harmful, or abusive purposes. The following are expressly prohibited:

• ◆Publishing content that infringes intellectual property rights.
• ◆Distributing offensive, inciting, or obscene content.
• ◆Attempting to breach systems or exploit security vulnerabilities.
• ◆Sending spam or unsolicited marketing messages.
• ◆Impersonating other individuals or organizations.
• ◆Selling student access to third parties.

The Company retains all intellectual property rights to the platform, its design, source code, and trademarks. Content created by your academy remains your property; you grant us a limited, non-exclusive license to host and display it on the platform solely for the purpose of providing the service.

As an academy owner, you are responsible for obtaining appropriate student consent for data collection and processing in accordance with applicable data protection laws. The Company acts as a data processor on your behalf with respect to student data.

We do not sell or share student data with third parties for marketing purposes. Data is used exclusively to deliver the educational service.

The service is provided 'as is' without any express or implied warranties. The Company does not guarantee that the service will be uninterrupted or error-free.

In all cases, the Company's liability to you shall not exceed the total amounts paid by you in the 12 months preceding the cause of action.

You may cancel your subscription at any time from your account settings. The Company may suspend or terminate your account for violation of these terms, with prior notice where possible. Upon termination, you may export your academy data within 30 days of the termination date.

These terms are governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. Any dispute arising from these terms shall be referred to the competent judicial authority in the Kingdom of Saudi Arabia.

We may modify these terms from time to time. We will notify you of any material changes via email or a prominent notice on the platform at least 14 days before they take effect. Your continued use of the platform after changes take effect constitutes your acceptance.

For any questions regarding these terms, contact us at: info@taalemy.com or through our platform's contact page.